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<front>
<journal-meta>
<journal-id journal-id-type="publisher-id">JDS</journal-id>
<journal-title-group><journal-title>Journal of Data Science</journal-title></journal-title-group>
<issn pub-type="epub">1683-8602</issn><issn pub-type="ppub">1680-743X</issn><issn-l>1680-743X</issn-l>
<publisher>
<publisher-name>School of Statistics, Renmin University of China</publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id pub-id-type="publisher-id">JDS1228</article-id>
<article-id pub-id-type="doi">10.6339/26-JDS1228</article-id>
<article-categories><subj-group subj-group-type="heading">
<subject>Data Science in Action</subject></subj-group></article-categories>
<title-group>
<article-title>Designing Accessible and Dependable Tools for Vocational Rehabilitation Data Analysis</article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name><surname>Taylor</surname><given-names>Ruth</given-names></name><email xlink:href="mailto:ruth.taylor@usu.edu">ruth.taylor@usu.edu</email><xref ref-type="aff" rid="j_jds1228_aff_001">1</xref><xref ref-type="corresp" rid="cor1">∗</xref>
</contrib>
<contrib contrib-type="author">
<name><surname>Bean</surname><given-names>Brennan</given-names></name><xref ref-type="aff" rid="j_jds1228_aff_001">1</xref>
</contrib>
<contrib contrib-type="author">
<name><surname>Phillips</surname><given-names>Brian</given-names></name><xref ref-type="aff" rid="j_jds1228_aff_002">2</xref>
</contrib>
<contrib contrib-type="author">
<name><surname>Fleming</surname><given-names>Allison</given-names></name><xref ref-type="aff" rid="j_jds1228_aff_003">3</xref>
</contrib>
<aff id="j_jds1228_aff_001"><label>1</label><institution>Utah State University</institution>, Department of Mathematics and Statistics, Logan, UT, <country>USA</country></aff>
<aff id="j_jds1228_aff_002"><label>2</label><institution>Utah State University</institution>, Department of Special Education and Rehabilitation Counseling, Logan, UT, <country>USA</country></aff>
<aff id="j_jds1228_aff_003"><label>3</label><institution>Pennsylvania State University</institution>, Department of Educational Psychology, Counseling, and Special Education, University Park, PA, <country>USA</country></aff>
</contrib-group>
<author-notes>
<corresp id="cor1"><label>∗</label>Corresponding author. Email: <ext-link ext-link-type="uri" xlink:href="mailto:ruth.taylor@usu.edu">ruth.taylor@usu.edu</ext-link>.</corresp>
</author-notes>
<pub-date pub-type="ppub"><year>2026</year></pub-date><pub-date pub-type="epub"><day>5</day><month>5</month><year>2026</year></pub-date><volume>24</volume><issue>2</issue><fpage>373</fpage><lpage>393</lpage><history><date date-type="received"><day>16</day><month>8</month><year>2025</year></date><date date-type="accepted"><day>21</day><month>3</month><year>2026</year></date></history>
<permissions><copyright-statement>2026 The Author(s). Published by the School of Statistics and the Center for Applied Statistics, Renmin University of China.</copyright-statement><copyright-year>2026</copyright-year>
<license license-type="open-access" xlink:href="https://creativecommons.org/licenses/by/4.0/">
<license-p>Open access article under the <ext-link ext-link-type="uri" xlink:href="https://creativecommons.org/licenses/by/4.0/">CC BY</ext-link> license.</license-p></license></permissions>
<abstract>
<p>The U.S. Rehabilitation Services Administration (RSA) has partnered with state vocational rehabilitation (VR) agencies since 1973 to improve employment outcomes for individuals with disabilities. A critical resource in this effort is the RSA-911 dataset, a quarterly collection of standardized participant data. However, its complex structure, including high rates of missing or ambiguous values, poses significant challenges for effective analysis. We address these challenges by developing an <monospace>R</monospace> package designed to streamline the cleaning and analysis of RSA-911 data, as well as the newly introduced Transition Readiness Toolkit (TRT) scores data (<xref ref-type="bibr" rid="j_jds1228_ref_004">R Core Team</xref>, <xref ref-type="bibr" rid="j_jds1228_ref_004">2021</xref>). The TRT assesses participants’ improvement across services and offers a critical measure of VR program effectiveness. Using this <monospace>R</monospace> package, our work offers the first analysis of the relationship between TRT pre-post scores and RSA-911 demographic data, providing insights into program outcomes. Additionally, we deliver a user-friendly online dashboard, built with the <monospace>shiny</monospace> framework, to allow VR counselors and researchers to independently analyze RSA-911 and TRT data (<xref ref-type="bibr" rid="j_jds1228_ref_001">Chang et al.</xref>, <xref ref-type="bibr" rid="j_jds1228_ref_001">2024</xref>). This dashboard features intuitive visualizations and workflows, making it easier to generate reproducible analyses without requiring extensive technical expertise. By automating data preparation and providing accessible analysis tools, this project contributes to the field of vocational rehabilitation by facilitating more efficient research and empowering VR professionals with data-driven insights. The tools presented offer a framework for future studies, enhancing the consistency, flexibility, and reproducibility of VR data analysis.</p>
</abstract>
<kwd-group>
<label>Keywords</label>
<kwd>data dashboard</kwd>
<kwd>data exploration</kwd>
<kwd>messy data</kwd>
<kwd>R package</kwd>
<kwd>shiny</kwd>
</kwd-group>
</article-meta>
</front>
<back>
<ref-list id="j_jds1228_reflist_001">
<title>References</title>
<ref id="j_jds1228_ref_001">
<mixed-citation publication-type="other"> <string-name><surname>Chang</surname> <given-names>W</given-names></string-name>, <string-name><surname>Cheng</surname> <given-names>J</given-names></string-name>, <string-name><surname>Allaire</surname> <given-names>J</given-names></string-name>, <string-name><surname>Sievert</surname> <given-names>C</given-names></string-name>, <string-name><surname>Schloerke</surname> <given-names>B</given-names></string-name>, ..., <string-name><surname>Borges</surname> <given-names>B</given-names></string-name> (<year>2024</year>). shiny: Web application framework for r. R package version 1.8.1.1.</mixed-citation>
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<ref id="j_jds1228_ref_002">
<mixed-citation publication-type="other"> <string-name><surname>Commission UEEO</surname></string-name> (<year>1973</year>). Rehabilitation act of 1973 (Original text). US EEOC. <uri>https://www.eeoc.gov/rehabilitation-act-1973-original-text</uri>. Accessed 8-15-2025.</mixed-citation>
</ref>
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<ref id="j_jds1228_ref_004">
<mixed-citation publication-type="book"> <collab>R Core Team</collab> (<year>2021</year>). <source><italic>R: A Language and Environment for Statistical Computing</italic></source>. <publisher-name>R Foundation for Statistical Computing</publisher-name>, <publisher-loc>Vienna, Austria</publisher-loc>.</mixed-citation>
</ref>
<ref id="j_jds1228_ref_005">
<mixed-citation publication-type="other"> <string-name><surname>RSA</surname></string-name> (<year>2004</year>). Reporting manual for the case service report (rsa-911). Example of documentation <uri>https://rsa.ed.gov/sites/default/files/subregulatory/pd-16-04.pdf</uri>. Accessed 8-15-2025.</mixed-citation>
</ref>
<ref id="j_jds1228_ref_006">
<mixed-citation publication-type="other"> <string-name><surname>RSA</surname></string-name> (<year>2024</year>a). About RSA - Rehabilitation Services Administration. <uri>https://rsa.ed.gov/about</uri>. Accessed 8-15-2025.</mixed-citation>
</ref>
<ref id="j_jds1228_ref_007">
<mixed-citation publication-type="other"> <string-name><surname>RSA</surname></string-name> (<year>2024</year>b). Case Service Report (RSA-911). Case Service Report (RSA-911) | Rehabilitation Services Administration. Retrieved from <uri>https://rsa.ed.gov/performance/rsa-911-policy-directive</uri>. Accessed 8-15-2025.</mixed-citation>
</ref>
</ref-list>
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